Legal Pages - Terms and Conditions

Last updated: 5 December 2022

Direct Sales Training Centre Terms & Conditions.

1. Definitions
The following terms shall have the following meanings:
‘Direct Sales Training Centre’ means Direct Sales Training Centre Ltd.
The ‘Client’ means the person, company or other legal entity identified who have made a request to Direct Sales Training Centre to supply Services.
‘Services’ means the goods or services to be provided by Direct Sales Training Centre Ltd to the Client specified and agreed under the terms of the contract.
‘Booking Date’ is the date when Direct Sales Training Centre has agreed to supply the course or other Services requested by the Client and the price is agreed.
‘Intellectual Property’ includes all training materials, course manuals, advice, consultancy, confidential information supplied by Direct Sales Training Centre Ltd to the Client, whether copyright or not.

2. Scope of these Terms & Conditions
The Client agrees that the provisions of these Terms and Conditions shall constitute all of the provisions relating to the Services to be provided to the Client by Direct Sales Training Centre. No other terms and conditions shall be accepted unless otherwise agreed by Direct Sales Training Centre in writing,

3. Training Courses
The contents of the Course Outlines and the duration and timings stated are intended for general guidance only and do not form any part of a contract. Direct Sales Training Centre reserves the right to make any reasonable changes to public scheduled courses and private courses, including the content, timing and location of the courses, without notice.

The indication of course availability and location shown on the Direct Sales Training Centre website is for guidance only and does not form any part of a contract. Please contact Direct Sales Training Centre before making any travel or accommodation arrangements as Direct Sales Training Centre will not be liable for any such expenses that you may incur.

It is the responsibility of the person booking the course to ensure that the course content meets their/their delegates requirements and that the delegates meet the prerequisites of the course on which they are booked.

Training will be in the form of a one-off training course for any number of attendees delivered at a place and time agreed between the customer and the company. This will be based on information supplied by the customer by promotional literature, company website, company brochures and other appropriate means. The company will accept no responsibility for any consequences should any incorrect content be provided as a result of errors in any such information.

Duration: Unless otherwise agreed by the customer and the company and stated in the contract, training shall be of the specified duration and will be between 10am and 3pm. Training days will be between Monday and Thursday. If for any reason the company is unable to deliver on the specified day, we will re-book within 30 days otherwise we will refund only the money already paid. The company will not be liable for any losses or expenses incurred in the event of a delay or cancellation.

4. VAT
Prices quoted are exclusive of Value Added Tax; this will be charged at the appropriate rate.

5. Terms of Payment
Booking: All courses are bespoke and must be booked at least ten working days before delivery in order to allow training consultants to familiarise themselves with and prepare the course content.
Payment: All courses should be paid for over a period of not more than 12 months, by monthly standing order. No course can be delivered until the first payment is received as cleared funds by the company. Invoices will be issued on a monthly basis for allocation against payments. Receipt of second monthly payment shall be deemed to be acceptance of satisfactory course content. A missed payment thereafter will cause the full outstanding balance to be due immediately.

6. Cancellation, Transfers and Substitutions with respect to Training Courses
Direct Sales Training Centre reserves the right to cancel or arrange an alternative date for any course. Where this does occur, Direct Sales Training Centre will endeavour to provide as much notice of cancellation or change to the Client as possible. In the event of cancellation, the Client will be entitled to a full refund of the course fee, but Direct Sales Training Centre shall not be liable for any other loss or expense arising.

The Client may cancel the course booking by notifying Direct Sales Training Centre in writing by acknowledged email, or by recorded delivery, as soon as reasonably practicable. If a delegate does not attend the training the Client shall be deemed to have cancelled the course booking. The Client shall be liable to pay a cancellation fee as follows:

Public Scheduled or Private Courses:
Number of Days Notice:
0-2 Working Days: 100% of course fee payable
3-7 Working Day: 50% of course fee payable

Please note that any bank fees incurred by Direct Sales Training Centre in processing any payment will not be refunded. We also reserve the right to charge a £10 administration fee.

In the event that a delegate is unable to attend the course booked, Direct Sales Training Centre will endeavour to transfer the delegate to an alternative course. If this is requested 8 or more Working Days from the start date of the booked course, then no charge will apply. If a transfer is requested 7 or fewer Working Days prior to the course commencement date, then the cancellation fees above will be payable.

Direct Sales Training Centre will allow the Client to substitute one delegate for another. In the event of a substitution, there will be no charge to the Client.

7. Credit Rating
Direct Sales Training Centre normally requires payment 7 days prior to commencement of a course. Where prior payment is not possible Direct Sales Training Centre reserves the right to assess the financial records of any organisation or individual making a booking to determine their credit status. Direct Sales Training Centre reserves the right to refuse a booking if the credit status is deemed by Direct Sales Training Centre to represent too high a risk.

8. Liability
Direct Sales Training Centre’s total liability for any loss or damage shall not exceed the price payable for the Services, except in cases of personal injury or physical damage to the Client’s property caused by Direct Sales Training Centre.
Direct Sales Training Centre shall not be liable for any indirect or consequential loss, including but not limited to: loss of profits; loss of revenue; loss of goodwill; loss of data; failure to achieve savings; failure to improve performance.

9. Force Majeure
Direct Sales Training Centre shall not be responsible for the failure of performance of its duties and obligations due to any act of God, pandemic, fire, act of government or state, war, civil commotion, sickness or other cause beyond its reasonable control.

10. Data Protection and Confidentiality
The policy of Direct Sales Training Centre with respect to data protection is detailed in its Data Protection Policy which should be read in conjunction with these terms and conditions of the contract.

All Intellectual Property associated with training courses or other Services shall remain vested in the owner be it Direct Sales Training Centre, or others.

Intellectual Property which includes, course materials, slide decks, manuals, videos, guides, strategy templates, must not be copied or reproduced or disclosed to any person or persons who have not attended the relevant training course with Direct Sales Training Centre, without the prior written consent of Direct Sales Training Centre. The Client shall ensure that its employees and all those under the Client’s control and supervision comply with this obligation.

11. General
No variation to these Terms and Conditions shall be effective unless made in writing and signed by an authorised representative of Direct Sales Training Centre.

At the commencement of the Contract and for a period of 12 months thereafter, the Client shall not directly or indirectly employ or solicit for employment any employees of Direct Sales Training Centre or its Training Providers.

All parties (including Direct Sales Training Centre, the Client and the Training Provider) shall comply with the Anti-Bribery Act 2010 and will make it clear to those providing services to it, that it does not accept or condone the payment of bribes on its behalf.

All parties (including Direct Sales Training Centre, the Client and the Training Provider) shall comply with the Modern Slavery Act 2015.

All parties (including Direct Sales Training Centre, the Client and the Training Provider) will not discriminate on grounds of Race, religion, creed, colour, national and ethnic origin, political beliefs, gender, sexual orientation, age, disability, health, mental health, marital status, responsibility for dependants, social class, income level or criminal record.

If for any reason, any sub-clause or paragraph of these Terms and Conditions should prove unenforceable or invalid, this shall not prejudice or affect the validity or enforceability of the remainder.

These Terms and Conditions are governed by and should be construed in accordance with English law.

If you have any questions about these Terms and Conditions please email [email protected]

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Direct Sales Training Centre and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Direct Sales Training Centre.

Direct Sales Training Centre has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Direct Sales Training Centre shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 60 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.